IT, Operations & Internal Teams
The largest projects within companies are often driven by IT and operations teams. This puts the IT and financial managers in important communication roles as they lead teams, provide company updates and frame overall direction for large projects and significant changes within a company. While these managers have the technical skills to set the strategies, they don't always have the communication skills to motivate a team or help others understand a new direction. We work with internal groups to learn how to simplify messages, provide context to support messages and connect with any audience.
Working Together to Define Solutions
A recent merger of companies created a lot of opportunities but also a lot of confusion about the direction of the company. One challenge was getting the new leadership team to work together. How does the CEO help the leaders understand the challenges they are facing and define a process for moving toward solutions?
Creating a Personal Communication Style
A large consumer products manufacturer was undergoing a large IT transformation to simplify their ordering process and streamline their billing procedures. The CIO found himself in a high-profile role as he had to talk to all employees about the impact of the system overhaul. He often spoke too quickly and raced through his presentation appearing out of control and not delivering memorable messages. How can he develop presentation skills and relaxation techniques to help him gain confidence and deliver an effective message?
Influencing Internal Audiences
An experienced manager in a large accounting firm was expected to be nominated for partner within the coming year. He had a proven track record with his clients, but his lack of connection with his peers made him appear arrogant or uncomfortable with interpersonal communication. How does the company increase his awareness of this perception and improve his one-on-one communication skills?
