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Our Philosophy

7: 11

In the first seven seconds of contact, people form eleven initial impressions. Whether you're giving a formal presentation, leading a meeting or updating a team, initial impressions happen fast. Once those impressions are set, they impact how an audience listens, participates and supports the communicator.

Spoken communication skills can be a real asset for a presenter, but they can also be a liability. While good skills can drive actions and results, poor skills are the most common reason that people and decisions don't move forward.

At SW&A, we get to the bottom-line. We help you effectively connect with your audiences in a relevant and compelling way.

Our approach to effective communication is built on two concepts: Content Development and Personal Style

CONTENT DEVELOPMENT

The average listener forgets 95% of what you say and will give you about 30 seconds to set a message. So, spoken communication must define a message and a clear strategy for proving that message in order to capture the listener’s attention.
 

PERSONAL STYLE

Personal style is presence and the ability to engage an individual or group from the start of a conversation. Audiences describe effective communicators as those who come across with self confidence, a commitment to their topic and a personal interest in connecting the topic to each listener.

Content development work covers topics such as:

  • Developing a clear objective
  • Creating a listener-focused message
  • Analyzing an audience
  • Preparing for Q&A
  • Developing effective visuals
     

Personal style coaching covers topics such as:

  • Personal presentation and appearance
  • Voice energy and authority
  • Physical involvement and posture
  • Body language and non-verbal cues
  • Active listening and engagement