Professional Firms & Small Businesses

A small business or professional firm has the same needs as a large company, just on a smaller scale. And, that's why business owners and partners wear many hats and often feel like generalists rather than specialists in key communication situations. From generating business to managing employees, our programs help the communication generalist apply fundamentals for consistency and effectiveness across a diverse list of speaking situations.

Creating a Personal Sales Plan

creating a sales plan.pdf

A large professional firm wanted to work with individuals who were struggling to contribute new business to the firm. There is no infrastructure for sales, but it becomes critical for individuals who want to become partners to learn how to develop new business. How can they implement a simple process that would be easy for a busy individual to follow and stay on track with building relationships?

Delivering Effective Feedback

delivering effective feedback.pdf

A professional service firm conducted an internal survey on feedback and evaluations. The survey reported that evaluations were inconsistent and often missed the mark in helping employees understand how to improve their skills and succeed within the organization. How does the firm create a feedback process that is more consistent and coach managers on delivering feedback successfully?