When They Get Behind Closed Doors
In our executive conversation workshops, we share research on how long it takes a senior leader to form an impression of a manager and how long those impressions last. I can always sense a little tension …
The Communication Flip-Flop: A Critical Shift for Young Managers
If you’ve become a new manager this year or if you’re responsible for developing one, you’re likely checking a list of skills that need to be enhanced or expanded. But, the communication skills actually have to …
Cultures are Different – People are Not!
When a client called last Spring with an intriguing invitation, it was one that I’d heard before. Would I take our program across the world to her team in India? It was quite an invitation, but …
Thoughts on Early Career Employees: What They Know and What They Don’t
It’s the start of a program on personal brand and presence, and we’re expecting twenty participants who have been described as “early career.” And as we often say, you can tell a lot about people by …
Everybody Loves a Good Story
One of the questions we hear at the midpoint of one of our programs or coaching engagements is: “How do you know so much about our business?” There are some special companies that we know pretty …
Don’t Nickel and Dime the Quarter
As we’ve continued our work on connecting stories to storylines, we’re often asked to show how some of the driest content in companies can be more relatable and compelling to listeners. The quarterly review always ranks …
To Speak or Not to Speak…? The Complexity of Meeting Dynamics
Managers who are striving to advance in their careers always get feedback on their communication skills and their ability to impact other people. Sometimes the feedback is specific and easy to understand. “You speak too fast …
2017 Is Off and Running: Are You Pushing or Pulling with Communication?
Six weeks have flown by since the start of the new year, and companies are off and running toward new goals to reach 2017 outcomes. There’s energy in your hallways and on your conference calls as …
Our Next Chapter
We think of January as a beginning month. We set new goals and benchmarks, and we celebrate the end of one year and the start of a new one. Most of us return to work refreshed, …