Accelerated Leadership & Unexpected Risks

One behind-the-scenes consequence of the pandemic was the number of seasoned leaders who left the corporate world. Whether they were surprised by it with layoffs, guided toward it with early retirement or chose it of their own volition, the departure of seasoned leaders created a wide gap and broad opportunities for new leaders to step up.

It has brought new energy and fresh ideas to the leadership table…as well as some unexpected risks. In most companies, it was an intentional choice and an understood risk to pull forward less experienced leaders. And what we’re now seeing that companies didn’t consider was that the lack of experience could lead to a lack of confidence, which is paralyzing to a leader.

Here’s an example of the conversation that we’ve had with hundreds of these new leaders:

“In the last year, I moved up two levels and now run a region for our company. It has been an incredible opportunity for me and one that I didn’t expect to get for another five years. I’ve settled in with the five teams that now report to me, and we have begun to build a new way of working together. It was going smoothly until I dealt with a manufacturing delay. It happened a week before our senior leadership meeting where I planned to talk about the delay and ask for ideas for solving it. And that was a rookie mistake!

In less than five minutes, it was clear this was not the place to talk through “my” issue. The manufacturing delay, while not my fault, was my responsibility and no one in that room wanted to solve it with me. I felt foolish for bringing it up and embarrassed that I didn’t know how to resolve it.

And that’s when I realized the difference between me and the peers in the room was experience. I lost my confidence in that first meeting, and I’ve been trying to get it back ever since.”

For many leaders, confidence comes with experience. Every situation isn’t the same, but years of experience builds a repertoire of managing conflicts and bringing enough gravitas to discussions to drive toward a resolution. That isn’t easy if your repertoire is a few specific experiences vs. years of on-the-job training.

And it’s magnified by two other dynamics:

First, many corporate cultures feel “training” ends when someone reaches a director level. So, new leaders aren’t likely to feel comfortable seeking traditional training to strengthen their skills. And in many companies, it doesn’t even exist at the right level with the right focus.

Second, when these leaders were managers, they talked openly about uncertainty with their teams. They got kudos for being open and authentic. That has risks for a leader. It’s one thing for employees to know a  manager isn’t sure; it’s a very different feeling for employees when they know a leader is unsure.

And that’s why new leaders, and the leadership development teams who support them, are looking for new ways to strengthen personal confidence and expand executive learning.

There is an accelerated way to build confidence, but it requires a new leader to have good resources and make good choices in five key areas.

Here’s how we guide a new leader through the choices:

Reset Your Own Expectations – It may seem contrite, but many new leaders think about their roles as the next step beyond a seasoned manager.  It’s not. It’s a big leap.  When we engage with a leader, a common question is “Why does communication matter so much now? I’ve always had pretty good success influencing groups to date.” Well, expectations go up overnight. “Pretty good “ on a manager is “not good enough” on a leader.

Brand Your Superpower – While you may not have the experience of your peers, you do bring new thinking to a leadership team. Make sure this shows up quickly among your new peer group. Leaders are rarely subject matter experts. Instead, they bring a superpower that most companies are counting on to accelerate results and find new opportunities.

Build a Feedback Loop – As a new leader, you need to know your blind spots, and you need real-time insight on where you aren’t having impact.  No one is going to tell you. It’s risky to give a leader feedback, and even if you get honest input from a few, you’re relying on them to represent the perspective of a large group. Add a feedback loop into the communication process you put in place. Make it easy and safe for employees to provide feedback and reaction.

Know Your Skill Gaps – As I mentioned, you may not “learn” what you need to know in the traditional training format. That’s OK; you can find other ways and resources to continue to build out your skill set. But recognize that you need to continue to build it out. We help new leaders build a development plan that includes a blend of training for specific tools and 1:1 coaching for personal guidance.

Create a Support System – While it gets harder to ask for “help” internally, you can find a lot of support among peers in similar functions outside your company. Whether you get to a peer group through an industry cohort or you build your own cohort less formally, there are peers who are also settling into accelerated careers. A good sounding board and shared experiences builds trust and support quickly.

The concept of accelerating leaders has brought some unexpected gaps within organizations. But the gaps don’t have to widen. In fact, the steps above can narrow the gap quickly. There is unlimited opportunity for today’s new leaders; they just need a little help jumping in with momentum. Today’s leaders will gain experience in new and different ways, and it’s a topic we’re passionate about.

If you’re a new leader or you’re trying to help a group of new leaders build confidence, we’d like to share more about our approach.

Call us when you need us!

Want a free 15-minute consultation with us to see how we can help you or your leaders? Book a call now!

The Virtual Manager

While 2020 wasn’t the year any of us expected, 2021 shows great potential to deliver on many anticipated resets. And we’re ready! Ready to move beyond the pandemic, ready to reset company goals, and ready to feel energized for the year ahead.

Companies are talking to employees, industry experts and business partners to get a sense of what those resets will be. One that is generating a lot of discussion is the work from home setting. Early survey results show more than 90% of employees like this new setting for work…and they want to reset on where they work and how they work. While some companies may continue to work fully virtually, most will reset a new normal that isn’t fully back to where we were in 2019 and won’t fully continue as we are today.

But what will continue is a new role: the virtual manager.

When teams began working from home, we coached managers as boundaries around their role became very blurred and unstructured. Overnight, they were managing around and through personal dynamics.  And they had to learn how to track work dynamics, personal dynamics and emotional distress over a virtual platform.

We wrote about the big shifts (It’s Getting Personal , March 2020). And we quickly saw that most managers were hesitant with them, some managers were tentative about them, and by the end of the year, all managers adjusted to them.

Managers were coached quickly to lead with empathy and understanding in 2020. Now, the expectations of a manager have reset again in 2021, and managers are still learning to manage virtual Productivity, virtual Connectivity and virtual Collaborability.

Here’s why:

Productivity

While managers still have empathy for dynamics surrounding a work from home setting, there has been a reset on expectations. Many employees worked very consistently through the pandemic; others were more sporadic. The result is managers who are trying to figure out how to allow for flexibility while adding more structure and pressure to deadlines and deliverables.

It means they have to be focused on how they set expectations and clear in how they communicate those expectations. And they will have to balance the pressure that one person’s flexibility puts on another person’s deadline. They will manage some people who come in the office and others who remain at home. They will feel more pressure on their own schedule as they try to adjust to everyone else’s.

We’re helping managers with meeting agendas, difficult conversations and a more structured plan for updates. Everyone is still learning.

Connectivity

Managers worked hard throughout 2020 to connect with virtual employees. It almost doubled the amount of time it takes on their calendars. Most say they never really tracked the hallway chats or drive-by conversations in the office. But they’ve learned to track touchpoints now so that they can balance how often they check in and who they’re checking in with.

The frequency of meetings and checkpoints added some efficiency, but it also diluted some connectivity.  It’s hard to force connection at 10am on Tuesday if your employee is distracted or a little less open at that time. Most managers have tried virtual social time. Some ideas work, and some don’t. There are multiple learnings and adjustments around what employees enjoy and what feels forced.

And for managers, some of this felt critical as companies wanted to stay in touch through uncertainty.  But productivity and expectations are no longer uncertain. 2021 has been reset. So, what will be enough and what will be too much connection? It will be a blended approach in 2021. And most managers hope that some of the in-person and easier 1:1 connection will return.

We’re helping managers manage their time and their priorities. We’re helping them facilitate an open and candid conversation virtually. But everyone is still learning.

Collaborability

This may be the weakest link for the virtual manager. In addition to keeping individuals connected and productive, a good manager takes responsibility for getting the whole team to high productivity. And every manager says it’s harder to do. They can run efficient meetings and report outs, but they miss the group’s ability to really collaborate together. They need the spontaneous thoughts that come when team members talk often and huddle informally around the more complex opportunities.

There are lots of tools, but teams haven’t settled in easily with many of them. In many cases, the challenge is time. To make virtual work productive, managers and employees became very focused on efficiency. And while you can set aside 30 minutes to get a team up to speed, you can’t force out of the box thinking into a short meeting. When you try to replicate a longer whiteboard session, you hit Zoom fatigue with participants.

We’re helping managers’ rethink the format that they can’t replicate. We’re leveraging ways to create small discussions in large groups and prework before brain work.

And…everyone is still learning.

 

It’s a dynamic and evolving skill, and our coaching is evolving right with it. We see commonalities in challenges and different approaches to good practices. And once companies commit to their virtual work strategy, we’ll know how expanded a future manager’s skills need to be. For now, we’ve created a format that combines real-time coaching with small group discussion. Our Virtual Manager coaching circles run for six weeks and support real-time issues with tangible tools and solutions. It allows a manager to learn fast from shared group experiences. It drives discussion, camaraderie….and a little fun!

If you’d like a little support during the 2021 resets, reserve your spot in your Virtual Manager cohort here.

And as always, we’re here when you need us!

Meetings Going Nowhere

Has it really been eight months since we shifted to a different way of working?  Somehow…it has!   In fact, it’s been long enough that email tags have shifted from “working from home” to “back at work,” “in and out of the office” and “still at home.”

We’ve talked to people through the different iterations of virtual work, and some interesting trends have emerged around how people work and communicate with each other.

In March, the early response we heard was: “This really works!” “This is great.” “We got this.” “We’re much more effective than we thought we would be.”

At the time, we assumed virtual work was going well because people knew the work they needed to do.  Big initiatives were already in place for 2020.  Most people were in a phase of execution, and once home, they focused on the things they had to do.

Fast forward six months, and the insights have shifted significantly.  Now we hear:

• “This is really hard to do.”
• “It’s impossible to get the input you need.”
• “I feel like I’m missing direction.”
• “I’m so sick of working alone.”

People hear about others going back to work and seem envious. They say they want to go back to the office.  I think they really want to go back to working with each other. Because one consistent theme we’re heard all along is: virtual communication is harder.

People say:

• “There’s just no response when you lead a meeting.”
• “I can’t get people to participate.”
• “It takes twice as long to get a decision.”
• “I’m always misunderstood.”

And it’s why we’ve dubbed this a trend: meetings going nowhere.

Virtual meetings aren’t as effective as they need to be.  In fact, they seem a little chaotic when you ask people what’s going wrong.

• “There are too many people talking.”
• “Agendas aren’t clear.”
• “No one seems sure what the point of the meeting is.”
• “There are too many people in the meeting.”
• “No one seems to be in charge.”

A virtual meeting is different than an in-person meeting.  It can be run effectively, but it takes a lot more work to get it organized.  And even though it’s been eight months, few people have built a skill set for leading virtual meetings well. They’re relying on skills they’ve used for years, and from a listener’s perspective, they don’t translate well.

Here’s the root cause: while the “work from home” setting made everything about communication feel more impromptu and casual, it’s actually the opposite. An effective virtual meeting requires more structure to keep a group focused and on task. The discussion itself may be informal, but it takes work to get a group involved.

 

Here are a few of the differences that we’re helping managers and leaders consider.

BRAINSTORMING SESSIONS:

This is the hardest format to transfer to a virtual setting.  Hard to believe, because most people love these meetings! They start with a few concepts and quickly build to some great ideas.  It’s the strength of an in-person discussion, and it works because people are 100% focused on being in the room, and they build off of energy and enthusiasm of others. People are very visible, and they work hard to contribute. In fact, they feel a little pressure to show up well.

Virtually, it’s much harder to build on ideas and attach to someone else’s energy. Instead, we tend to stay wedded to our own thought and we just reinforce it when we have an opportunity to speak. And reflection time is dead time in a virtual meeting. If you tell a group to take 10 minutes to write down their thoughts, they’re more likely to take ten minutes and get a snack.

A virtual discussion has to have guardrails and direction to be productive. A virtual group does better with choices of concepts and focused work on supporting a recommendation for a choice versus trying to come up with the broader concepts.

We learned this ourselves as we transitioned to virtual workshops. We gave groups one of  our standard exercises and quickly saw they did very little with it. When we modified the scope of the exercise to making a choice between options, they were able to collaborate better. They needed defined roles and specific instructions of what to do. Their input was very good, but they got there differently.

The same may be true of your discussion sessions.

PREWORK AND ASSIGNMENTS: 

Do more of this for virtual meetings. Everyone seems exhausted and overworked, but people miss connection. And it will simplify your discussion if you have people work together prior to the meeting instead of in the meeting.

Plan ahead and assign partners to discuss prework together. It’s a benefit from both perspectives. This makes the large meeting discussion easier on the leader because you have reduced the input by half. And, it ensures everyone feels heard because they shared perspective with a partner prior to the larger meeting.

TEMPLATES & AGENDAS: 

It’s the routine meetings that people dislike the most. The feedback is lack of structure, lack of direction and just no real takeaways. If you’re leading standing meetings, you owe it to a group to improve the takeaways.

Meetings have become more transactional in a virtual setting, but people still want to feel as if their attendance mattered.  It takes more formality and structure to help it run well.

Our rule of thumb is cover less. Simplicity over complexity. These virtual meetings are a hybrid of conference calls and in-person meetings. There’s still a lot of clunkiness in how we experience each other online. So, keep it simple.

Agree on a flow of an agenda and stick to it in every meeting. A consistent structure makes it easier to follow a meeting and easier to hear what’s being said. Agree on how to participate. It’s like learning a new game. Give everybody the rules, and they’ll get a little better each time you hold a meeting.

CAMERAS ON:

Companies may have sent the wrong message about the video early on. It was with the best of intentions because they knew that people were dealing with a lot in their homes. But the camera is a signal of focus. It says, “I’m here and focused on this conversation.”

No camera or darkness around someone’s name, says the person isn’t fully there.

And it changes the very essence of communication: Connection. No matter what your role is in a meeting, turn the video on and be fully there as a communicator.

 

We aren’t as chaotic as we were eight months ago. We’re working differently and we’ve learned a lot from our experiences. If your company is headed into another six months or more of virtual meetings, then learning to lead a meeting that’s going somewhere will be an important skill in 2021.

If you’d like a little help resetting your annual planning session or your team’s routine  meetings, we can help you transition to an effective virtual model.

Call us when you need us.

The Spirited Leader – Passion vs Intensity

The last six months have been different, and the next six months may continue the trend. And our response to that is beginning to show up in language and communication.

We’ve said a lot about blurred lines between workspace and personal space, worktime and down time. But we’re also hearing some blurred lines between appropriate and inappropriate language and experiences.

Most of us are stressed with uncertainty and have felt a little frayed along the way. It’s a very confusing picture when some companies and individuals are overworked, and some are out of work. Some managers are pushing to make quotas and others are pushing to deliver products and services faster than they ever have before. And both extremes seem to bring out bad behavior.

Here’s what we hear:

“He just snapped on our sales call. He yelled at me and called me an idiot who would be lucky to still have a job on Monday.”

“She glared at me and told me I was the dumbest product manager she’d ever had to work with. She just didn’t think she could put up with me through the conversion.”

 “He called me out in front of all my peers.  He said his ten-year-old could have done a better job than me. And I was so upset that I burst into tears on the call. Then, I was mortified.”

 

And while the tense times may bring out the worst in some, the spirited leader wasn’t born out of the pandemic. And the language above isn’t passion; it’s intensity. It’s lashing out with the intent to make someone feel badly. And it’s wrong.

If you’ve been on the receiving end of intensity, you know how it makes you feel. We’ve all had our feelings hurt by a personal friend who’s a little too honest or a little too direct. But, when your boss takes a shot, it’s different. It’s someone in a position of power and influence who makes you feel belittled.

We meet a lot of leaders who are intense. And we sometimes meet leaders who need a little help recovering from outbursts similar to those above. In most cases, I don’t think they mean to belittle anyone.

Their roles are stressful. If an employee feels pressure, you can assume the pressure only intensifies when you talk to their manager or the manager’s boss. That’s not an excuse, but it is an explanation for what happens.

The spirited leader is someone who blends thoughts with emotions and expresses them in a tangled outburst. For a moment, emotion gets the better of them and they say things they shouldn’t say.

Through coaching, we can help someone recognize that emotion and thought have been smashed together. As a leader, you have to be intentional about what you say. And sometimes, you have to be careful about revealing how you feel. It doesn’t mean that you won’t have emotional reactions to people or situations. You are a spirited leader, and that spirit or passion may have gotten you where you are today.

But you can’t release that on someone else. You have to stay intentional about what you mean to say, and you have to own how you make someone else feel based on what you say. By separating your emotion from your thought, you can talk through what you’re thinking without always sharing what you’re feeling. You can also share what you’re feeling and then put it aside before you share the thought of what you want an employee to do.

Here are coaching thoughts for the leaders who shared the emotions above:

“He just snapped on our sales call. He yelled at me and called me an idiot who would be  lucky to still have a job on Monday.”

“John, I’m very frustrated right now, and I don’t want that frustration to be the only thing you hear.  So, let me put that aside and tell you this. (Breathe!) You aren’t delivering on our agreed upon expectations.  You had three things to accomplish this week, and they have not been accomplished. So, you need to figure out how to get out of a rut in order to stay in your role.”

“She glared at me and told me I was the dumbest product manager she’d ever had to work with. She just didn’t think she could put up with me through the conversion.”

(Breathe and exhale as you relax your face. Don’t send emotion forward through nonverbals.)

“I am feeling very defeated by our mistakes on this conversion. And I’m not sure how to improve things. Do you have better insight on why we’re struggling to work well together?”

“He called me out in front of all my peers.  He said his ten-year-old could have done a better job than me.  And I was so upset that I burst into tears on the call. Then, I was mortified.”

It doesn’t take a spirited leader to get this one wrong. Good leaders give positive feedback in front of a peer group and give constructive feedback only one on one.

We have blended workspace and personal space and work time with down time. But intensity has to stay out of the work conversations. In personal relationships, unleased emotion may hurt someone’s feelings. In a work relationship, it could cost you your job.

If you’re a spirited leader, try the concept above. Recognize what’s happening and manage through it by talking about emotions and thoughts separately. And if you work for a spirited leader, see if you can get this newsletter in front of them.

Maybe they’ll call us when they need us.

How to Talk About Yourself

We all do it. We’re asked to step into the limelight from time to time. Most times we’re asked to give presentations on topics we know a lot about. Sometimes we’re asked to give speeches on topics we’ve led or direction we’ve set. But eventually, the journey for all communicators leads to the hardest topic of all: ourselves.

Nobody wants to give this speech. Everybody shies away from this topic. I think it’s because this is the topic we fear will disappoint a group or not live up to assumptions or expectations. And if you don’t consider your career path an incredible journey, you assume it isn’t worth telling. If your experiences can’t fill a best-selling novel, you assume we don’t want to hear them.

But that isn’t so. Everyone has a story or two within them. Talking about yourself helps people get to know you and trust you. Your stories make you real. They also make you vulnerable.

And that’s another reason people don’t like to talk about themselves. Career journeys aren’t limited to successes. In fact, most journeys have more challenges than successes. They’re crooked paths with dead ends, roadblocks and even a few falls. But that’s what we love about them. The career journey helps us relate to someone and potentially see a glimpse of what we have in common.

So, why is it hard? Because many people worry that sharing more about where you’re from, what you’ve tried and where you’ve failed may not justify the success you have now. It may not add up to the spot you’re in today. It doesn’t matter. It’s your journey, and you are where you are for good reason. What does matter is that you understand how to tell your story in a way that’s interesting to others.

And that’s where most people struggle. They don’t know how to tell their stories.

Case in point:

A few years ago, I was giving a keynote at a conference and was scheduled to follow a well-known business founder. I was intrigued to meet him and actually wondered how I would get a group to shift to my topic after his story. I shouldn’t have worried. Unfortunately, he bombed telling his own story.

Here’s why.

He told his career journey in terms of the big things he had accomplished. And he had accomplished a lot. But instead of talking about the challenges that led to accomplishments, he focused on his heroics. For thirty minutes, he went through step after step of building a very successful business. And not once, did he relate anything he said to the people sitting in the ballroom.  It felt like a canned speech, and it sounded like a homage to a hero.

The reason to share your story is to make it relatable to a listener. The people sitting in his audience didn’t relate to him as a successful founder or entrepreneur. And I kept thinking that within his glory, there must have been some failures or a few stumbles that they could relate to.

This is the core element of storytelling. The connection with the listener isn’t through great outcomes or success. It’s always with the challenge or the unexpected curve.

And that’s part of why it’s hard to tell your own story. You’re focused much more on the successes. That’s what you want the group to know.  It’s “How I Did This” or “How I Built This.” But the points of connection are always the struggles. It’s the little steps that make you human and vulnerable.

It’s hard to map it out because you lived it and you don’t always see it.  It’s less a chronology of everything you did; only your Mother cares about that. It’s more the cumulative learnings that shape who you’ve become and the stories you use to bring those learnings to life.

We’ve helped many managers and leaders tell their stories through a three-step process.

Here’s how we do it:

First, we map the journey.

We want to know what you’ve done and where you’ve been. We start from the early days and track every step leading to your current role. Sometimes we do this on a map; sometimes we do this on a timeline. We build the full picture so we can see the highlights and low-lights in perspective.

Second, we interview you to get more details about your journey.

We dig deeper to understand the experiences that seemed to matter the most. It’s never the same. But there are often patterns that help us color in the experiences that have shaped you. We call those your key learnings, and we sometimes identify them as the traits of your leadership.

And finally, we take those experiences and we bring them to life with specific stories.

Every journey has stories, but not all stories are worth sharing. Many communicators make the mistake of trying to tell too many. We focus on helping you get to three or four stories that will intrigue a listener. And we help you tell those stories really well.

When it’s complete, it’s no longer the dreaded career speech. It’s your story told in a manner that adds interest and meaning for listeners. It has highs and lows that engage a group and make you seem more “normal” than they might have assumed. And that’s pretty inspiring to any group.

So, when you’re asked to talk about yourself, let us help you do it. We’ll find those stories within you that can paint a picture of who you are and where you’ve been. And, I think you’ll find it more fun than you might have imagined.

We’re here when you need us!

Executive Presence Is a Top Priority for Leadership

High-potential and leadership programs are a top priority as companies focus on succession planning and the development of future leaders. And, as companies define skill gaps, Executive Presence has become a hot topic and an urgent priority.

While it is a part of every assessment and curriculum, many development managers struggle with what it is and how to build it into a leadership program. The concept of Executive Presence is not a new one. People have talked about the aura of leaders and the need for them to have leadership presence for some time. But the gap is wider because future leaders just haven’t followed the same development paths or had the same mentoring opportunities their predecessors had.

Presence isn’t something you give yourself. It’s something you earn from those around you who respect your right to speak and your ability to lead. Some have called it an “earned authority.” It is a combination of behaviors and attitudes that present a sense of confidence, competence, commitment, and authenticity.

Although we’ve coached leadership presence for thirty years, we were intrigued to understand the impact of presence within an organization and to gather perspective through a lens other than our own. So we commissioned a survey on Executive Presence with nearly 400 CEOs, C-level executives, corporate communications executives, and professional development managers. The results were confirming and surprising.

We found them confirming in that senior executives see presence as an essential part of their job. In fact, 89 percent of survey respondents believe that presence helps you get ahead. All of the executives interviewed believe presence can be a differentiator. And 78 percent say a lack of presence will hold you back.

Why? Because while many struggle to define it, everyone agrees presence is easy to spot. Presence fits a person like a well-cut suit. People who have presence fill a room and command attention as if they simply have a right to be there.

Surprisingly, 98 percent of the executives also admitted that their skills were not innate. That’s surprising because most development managers are quick to say that future leaders either have this trait or they don’t. While they definitely value the impact of presence, development managers are skeptical about whether or not it can really be developed.

In fact, the gaps in perspective were highlighted when we asked senior executives and development managers for the most effective ways to develop presence. Executives leaned heavily on three concepts:

1. Observation: 70 percent of the executives observed presence early in their careers.
2. Coaching: 65 percent of executives say executive coaching can help a leader develop presence. Only 20
   percent of the development managers believe this.
3. Training: 55 percent of executives say that leadership programs are a great way to develop presence; only 33
   percent of those who run these programs believe this.

All of the executives we interviewed said they were aware of the impact of different leaders in their organizations and they made note of what set them apart. All of the survey participants felt they had worked on their own presence, and approximately 35 percent thought they could benefit from more work. Most said they think intentionally about how they need to come across, and they work hard to deliver an authentic, succinct, and relevant message. In fact, they believe their ability to do so can calm unsettled issues, inspire unfocused employees,
and convince skeptical audiences.

This strong buy-in to presence by the C-suite explains why senior executives need to be involved in developing presence in others. Some companies do this by rotating a portion of the curriculum among senior leaders; others use executives to set the tone for a program and to offer feedback at the completion of it. Executive participation also speaks to what future leaders really want out of leadership programs, and that’s exposure. Many rising stars believe that if they get exposure to the senior management team, they can create their own fast track and their own potential. The personal stories we heard through our research suggest this may well be true.

We recommend three key elements for a program or curriculum on Executive Presence:

• Assessment: Presence is about perception, and the critical starting point for any future leader is to have a clear understanding of how he/she is perceived. Feedback and evaluation set the stage for where you are today and where you need to be in the future. It’s also the acid test for feedback. The executives we interviewed said feedback was an important part of their own development. They were open to it and sought it frequently.

• Core Skills: There are fundamental skills of presence tied to how you use your body and voice. Every future leader needs to know how to develop and deliver thoughts with confidence and conviction. Our research defined key attributes of presence and revealed that these skills can be developed and fine-tuned in any individual.

• Coaching and Practice: Ultimately, it takes practice to turn initial impressions into lasting ones. Many structured programs use a case study or simulation to give future leaders an opportunity to apply skills to a business situation. This is the point at which existing leaders are willing to engage and support the program with feedback. Coaching
ensures that this high-profile exercise is a high exposure and high payoff for future leaders.

Ultimately, these three ingredients help future leaders develop skills for immediate success and long-term results.

According to senior executives, Executive Presence is a priority because it’s one of the leadership traits that can’t be supported by anyone else. When you step into the C-suite of an organization, you go from being a specialist in an area to being a generalist. Your messages broaden, your audiences expand, and you have to engage and influence every one of them.

We’re here when you need us!

 

Want a free 15-minute consultation with us to see how we can help you or your leaders? Book a call now!