Employee Experience and Winning the War for Talent with Nick Mailey

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On today’s podcast, we have the opportunity to speak with Intuit HR executive Nick Mailey. He shares with us his insights on building not only a brand, but a “work brand.” How do work brands influence the types and levels of talent that an organization can attract?

Why is that so important in today’s world of talent deficits? Nick expresses a need for a culture and a mission that’s meaningful to future employees—and a data-driven plan to make these future hires aware of these important facets of a business. Nick’s expertise highlights what new and existing companies can do to facilitate an engaged, loyal workforce with high mobility.

Show Highlights

  • 1:00 How do you create an environment that makes workers want not only to join the company but also to stay? How does storytelling play a role in this?
  • 6:30 “Powering Prosperity” How has Nick Mailey used research in the workplace to understand how well people recognize Intuit? How is this relevant to the brand and, more relevantly, employment brands? Why is it important to have a purpose and a more mission-driven focus?
  • 9:30 How do you expose potential employees to what working for a company would entail? How do you convey the experience and culture? How does the data support the methods Nick shares?
  • 17:30 How much are “Follow-Me-Homes” part of Intuit culture? How is this a testament to the power of stories? How does this story build a higher degree of commitment to the cause of powering prospering? What percentage of Intuit employees don’t know that story?
  • 27:00 How does Intuit bring a candidate into the company after having exposure to the brand and its mission? What is the interview process like? How was it developed? How does Nick coach candidates through this process to help them get ready?
  • 36:00 How does Nick leverage leaders and their stories within Intuit? What is the purpose of a “talent magnet?”
  • 40:00 What is the importance of highlighting the challenges in a story, especially for leaders? How do the twists and turns of a story humanize leadership?

Guest Information

Nick Mailey is an HR executive who leads Talent Acquisition at Intuit, a Most Admired Software Company that also ranks among Fortune magazine’s 100 Best Companies to Work For. A passionate talent executive with over 20 years of experience leading recruiting teams in Silicon Valley, Nick is enthusiastic about driving business results by attracting awesome talent.

Nick’s expertise is in developing creative recruiting strategies, assessment methodologies and innovating recruiting solutions. He focuses on cultivating highly engaged teams.  He encourages his team to develop creative and innovative solutions to solve problems.

Nick received his Bachelor’s degree from Temple University and his Master’s degree in Organizational Development from the University of San Francisco.  He’s been recognized by HRO magazine as an HR Superstar and one of the Top Talent Acquisition Leaders in Industry today.

You can find more information about Nick on Linkedin:


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