The Virtual Communicator

Most teams leverage a virtual format occasionally, so remote working isn’t an entirely new concept. But the reality is most people often lean on their in-person communications skills and assume that they transfer OK for remote communication. They don’t! The concepts that work for managing a team and communicating effectively while virtual require a different set of skills. Some concepts transfer OK; others don’t at all. 

That’s why SW&A is helping managers and teams rethink their virtual image by focusing on three elements of virtual communication: Preparation, Participation and Presence.

KEY COMPONENTS:

The Blind Spots of a Virtual Communicator
Expectations of a Virtual Listener
Virtual Meeting Dynamics
Leading with Empathy